1. ShowingAssist
1.1. Showing Assist in Matrix

If you are using Internet Explorer and Showing  Assist is not opening when logged into Matrix, you will need to add Matrix to compatibility view settings. To do this, click on tools at the top left or the Gear icon at the top Right then click on compatibility view settings as shown below.


 From Tools at the Top Left OR                                         From The Gear At the Top Right


                            

 

 

After clicking on compatibility view settings please follow these steps 1) type in showingtime.com  "where it says Add this Website"  2) then click on add and 3) close at the bottom of that window


 

 

 

1.2. Showingtime Instructions

There are several ways to add showing time remarks

1) From the Matrix home page, under External Links, click on Configure Show Assist.




2)  When entering a listing you can enter the remarks by entering them in the field marked "Showing Time Secure Remarks" Which is located under the Realtor Tab in the Showing Information Section.You will also need to make your selection To either view instructions or set appointments under the Showing Time Box to the left of the Secure Remarks field.

 

 
     
 
 
 
 
 
 
 
 
 
 
 

 

 

1.3. ShowingAssist FAQ
Question: Where to update personal information ie: email, phone number, personal image etc.?

Answer: From Matrix home page go to the External Links widget, then  click on configure ShowAssist then personal profile
Question: How to update Showing Instructions?

Answer: From Matrix home page go to the External Links widget, the click on configure ShowAssist then click Listing Setup followed by selecting the listing. Once there scroll to Additional instructions and type instructions in the text box provided finally click on save changes at the top
Question: Why does my listing not have show the ShowAssist button?

Answer: From Matrix home page go to the External Links widget, the click on configure ShowAssist then click Listing Setup followed by selecting the listing. then make sure in the first section Appointment Basics " Allow Showing Agents to Request Appts Online is set to yes. click on save changes at the top. Icon will now show on listing reports.
Question: Where to find reports for Showing Assist?

Answer: From Matrix home page go to the External Links widget, the click on configure ShowAssist then click on reports.