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ShowingAssist FAQ
Question: Where to update personal information ie: email, phone number, personal image etc.?

Answer: From Matrix home page go to the External Links widget, then  click on configure ShowAssist then personal profile
Question: How to update Showing Instructions?

Answer: From Matrix home page go to the External Links widget, the click on configure ShowAssist then click Listing Setup followed by selecting the listing. Once there scroll to Additional instructions and type instructions in the text box provided finally click on save changes at the top
Question: Why does my listing not have show the ShowAssist button?

Answer: From Matrix home page go to the External Links widget, the click on configure ShowAssist then click Listing Setup followed by selecting the listing. then make sure in the first section Appointment Basics " Allow Showing Agents to Request Appts Online is set to yes. click on save changes at the top. Icon will now show on listing reports.
Question: Where to find reports for Showing Assist?

Answer: From Matrix home page go to the External Links widget, the click on configure ShowAssist then click on reports.